The Werks is an IT related commentary bringing you the unvarnished truth steeped in a vat of reality. The information contained herein is the opinion and rantings of a 30+ year veteran of the IT industry. This will hopefully give you helpful knowledge untainted by any specific vendor focused kool-aide. Occasionally, you may find that this collection of brain droppings will also give you the laugh you needed to make it through another day locked in the IT gulag. Read-on, brave soldier!
Monday, January 23, 2023
Cloudy with a chance of success: Moving your contact centre to the cloud
The cloud is transforming organizations, unleashing $1 trillion in value for Fortune 500 companies. That's why now is the time to migrate to cloud contact centers that give you the scalability and flexibility to deliver personalized experiences and adapt to changing customer preferences faster and more cost-effectively. Read this blog for insight.
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